Fortis Poly Plastics Policy:
We understand the importance of maintaining the privacy and security of our customers' personal information. We only collect and retain information that is necessary for business purposes, such as fulfilling orders, providing customer support, and improving our products and services. We do not sell or share personal information with third-party companies for marketing or other purposes.

Any personal information that we collect is stored securely and only accessible by authorized personnel who require access to perform their job duties. We take appropriate measures to prevent unauthorized access, disclosure, or modification of personal information.

If you have any questions or concerns about how we collect, use, or store your personal information, please contact us. We are committed to being transparent and accountable for our data privacy practices and will do our best to address any issues or inquiries.

Design: Custom foam inserts must be designed to fit the product they are intended for. This includes taking accurate measurements and creating a design that securely holds the product in place.

Materials: Only high-quality foam materials will be used to create custom foam inserts. The foam material used should be durable and have the necessary properties to provide the required protection for the product.

Production: Custom foam inserts will be produced using appropriate manufacturing processes, such as die-cutting or CNC routing. All manufacturing processes will be carried out in a clean and controlled environment to ensure consistent quality.

Quality control: All custom foam inserts will be inspected for quality before being used for packaging. This includes ensuring that the foam insert fits properly and provides adequate protection for the product.

Recycling: Whenever possible, foam scraps will be recycled and reused to minimize waste and reduce environmental impact.

Cost: The cost of custom foam inserts will be factored into the overall cost of the product. The company will strive to offer competitive pricing while maintaining high-quality standards.

Customer satisfaction: The company will work closely with customers to ensure that their custom foam insert needs are met. Any issues or concerns regarding custom foam inserts will be addressed promptly and professionally.

Secondary Damages Policy:

Definition of secondary damages: Secondary damages refer to any harm caused to individuals, property, or the environment resulting from the use or misuse of a product that is not directly caused by the manufacturer. Examples of secondary damages include injuries resulting from a product being used improperly, or environmental harm resulting from the disposal of a product.

Limitation of liability: The company will not be held liable for secondary damages resulting from the use or misuse of their products. The customer or user of the product will be responsible for any harm caused by the product after it has been purchased.

Customer education: The company will provide customers with information on how to use their products safely and responsibly. This may include product manuals, instructional videos, or training sessions.

Recalls: If a product is found to be defective or has the potential to cause harm, the company will initiate a recall to remove the product from the market and prevent further harm from occurring.

Cooperation with authorities: The company will cooperate with regulatory authorities and law enforcement agencies in investigations related to secondary damages resulting from the use or misuse of their products.

Product improvement: The company will continuously monitor and improve their products to minimize the risk of harm resulting from their use or misuse.

By having a clear policy around secondary damages, companies can minimize their liability and ensure that their customers are using their products safely and responsibly.

Limitation of Liabilities Policy:

Definition of liability: The company will be held liable for damages resulting from the production of custom foam products only if the damages are a direct result of the company's negligence or failure to meet industry standards.

Limits of liability: The total liability of the company for damages resulting from the production of custom foam products will be limited to the cost of the product itself. The company will not be liable for any damages resulting from the use or misuse of the product after it has been sold.

Disclaimer of warranties: The company makes no warranties, express or implied, regarding the fitness for a particular purpose or the merchantability of custom foam products. The customer assumes all risks associated with the use of the product.

Customer responsibility: The customer is responsible for ensuring that the product is used properly and in accordance with industry standards. The customer assumes all risks associated with the use or misuse of the product.

Indemnification: The customer agrees to indemnify and hold the company harmless from any damages resulting from the use or misuse of the product.

Compliance: The company will comply with all relevant industry standards and regulations to ensure that their custom foam products are safe and of high quality.